Fedex Cherrydale (2024)

FAQs

Is kinkos still around? ›

While FedEx, to the Kinko's founder's dismay, dropped the Kinko's name in summer 2008, the name remains in use.

Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services. Plus, access these resources.

The price of FedEx Home Delivery is slightly higher than UPS Ground. FedEx has the upper hand on UPS Ground, as it delivers on both Saturdays and Sundays. Furthermore, the delivery period of FedEx Home Delivery is the same as that of its Ground service.

Use the prepaid label provided by your merchant and drop off the package at any of our 56,000+ locations. Or use the USPS. Drop it off at one of their locations, or leave it on your porch or in your mailbox to be picked up.

FedEx, which bought Kinko's in 2004 for $2.4 billion, announced on June 2 that it was changing the name of its stores from FedEx Kinko's to FedEx Office, which 'better describes the wide range of services available' at the stores, the company said.

Kinko's was acquired by FedEx in 2004 and was renamed FedEx Kinkos, currently doing business as FedEx Office.

If you still need help, call 1.800.GoFedEx 1.800.463.3339.

If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.

In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery. If your shipper has provided your email and/or mobile number on the air waybill, you will receive a notification that allows you to make delivery changes, if necessary.

FedEx lost the most parcel volume in 2022, according to Pitney Bowes. Package volume at the Memphis giant was down 4.8% — though this led to only a slight drop in market share, from 20% in 2021, to 19% in 2022. The United States Postal Service had the second-largest decrease in parcel volume at 3.2% down.

Why is FedEx so expensive? ›

The company said the rate hike was due to “the significant increases in transportation costs, including vehicle fuel and maintenance expenses.” The percentage of increase depended on the weight of the package and where it was going.

We calculate prices using either the dimensional weight (dim weight) or actual weight of the package—whichever is greater. (Dim weight reflects a package's density—that is, the amount of space a package occupies in relation to its actual weight.) Usually, the bigger and heavier your shipment is, the more it will cost.

What should happen is that the post office will give it to the person who picks up mail for FedEx. Then, since you've paid, they usually deliver it if they can.

Where can I drop off a FedEx package? You can choose from thousands of FedEx Office, FedEx Ship Center^®, FedEx Authorized ShipCenter^®, FedEx^® Drop Box,* Walgreens, Dollar General and grocery locations nationwide.

How do I schedule a FedEx pickup with a prepaid label? Call customer service at 1.800.GoFedEx or 1.800.463.3339. For a freight pickup, call 1.866.393.4585. Or consider dropping off your package at one of thousands of convenient locations.